Support.

To set up a POS tablet or a kitchen display, open the admin dashboard, choose your store, and go to Devices. Make a pairing code there, then type it into the tablet's pairing screen. Each code works once and links that one device to your store.

Staff sign in on the linked tablet with their own PIN. If someone has forgotten their PIN, an admin can look it up or reset it from the admin dashboard.

If the tablet says the code is invalid or expired, make a new one in Devices. POS and kitchen display codes are different, so check you made the right kind. If a tablet is linked to the wrong store, remove it in Devices and pair it again.

Sign in with the email and password your account was set up with. From the dashboard you can manage your stores, menu, staff and PINs, drivers, and see your reports.

Forgotten your password? On the sign-in page, choose "Forgot password?" and we'll email you a link to set a new one.

Need an account added for someone on your team, or think an account has the wrong permissions? Email us with your store name.

Enter your store's delivery code on the first screen, then your driver key. Turn on "Accepting deliveries" to see and claim deliveries; this also shares your location with the store while you're on shift. Turn it off, or sign out, and location sharing stops.

If you don't know your store's delivery code or your driver key, ask your store manager.

A Linkly-enabled EFTPOS terminal can be connected to your till, so the POS sends the amount to the pinpad and records the approval against the order.

How to pair a card terminal

For a missing item, a late delivery or a payment issue, contact the store directly using the phone number on your order confirmation. The store sets its own menu, prices and delivery, so it can sort it out fastest.

Can't reach the store? Email us with your order details and we'll help you get in touch.

See our Privacy Policy for what data we collect and how it's used, and our Terms of Service for ordering and account terms.