Delete your data from Adakite POS and Adakite KDS

1. Ask the restaurant. In person or by phone, ask them to delete your customer details. A manager can delete them straight away in Adakite POS.
2. Or email us at support@adakite.app with the restaurant's name and the phone number you ordered with. We arrange the deletion with the restaurant and reply within 30 days.
3. If you work at a restaurant using Adakite, ask your employer, or email us and we will pass your request to them.

For a customer, deleting your details removes:

• your name, phone number, email address, delivery address and any notes the restaurant kept about you
• the copies of your name, email and address saved on each of your past orders
• your name, phone number, email and notes on any reservation requests

Your order history then shows as "Deleted customer". This cannot be undone.

Adakite KDS shows the items on each order to the kitchen and keeps nothing about you of its own, so the same deletion covers it.

The restaurant's records of each sale (items, prices, payments and the date) are kept without your name or contact details, because Australian tax law requires businesses to keep sales records. They are kept for 5 years.

If you work at a restaurant, your hours, pay and employment records are kept for 7 years after they are made, because employers are legally required to keep them. Your employer decides what happens to your other staff details.

Card numbers are never stored in Adakite POS. Payments are handled by the restaurant's card terminal provider and by Stripe for online orders.

Deleted details are removed from our backups within 30 days.

See our Privacy Policy for everything Adakite collects and why.